INFOSTAR SYSTEM

Benefits of the InfoStar Hotel entertainment, Communication and Interactive Systems

INCREASE THE IN-ROOM SALES

  • Attractive in-room dining option
  • Easy add-on purchases of tickets, trips, merchandising, etc.
  • Dynamic advertisement system creating additional revenue stream for the hotel
  • Product bundlings from the PMS system to increase revenue
  • Sell special TV packages (sport, adult, long tail content)

OFFLOAD STAFF TASKS

  • Easy to use self-navigations for consierge information
  • Self-booking process for transfers, tickets, reservations
  • Request simple maintenance
  • Broadcast important service messages and ads
  • Send on-screen messages and reminders

PERSONALISATION OF HOSPITALITY EXPERIENCE

  • Personal greeting in the room
  • Multilingual menu based on PMS setting
  • Channel grouping per nationality, family status, preference
  • Pin-protected adult content
  • Mobile application option to increase the customer loyality

INTEGRATION WITH THE PMS

  • Multilingual menu based on PMS setting
  • Bill checking in the room or in mobile App
  • Express checkout from the TV screen
  • Purchases automatically reflected on the bill
  • Wake-up calls throught the PMS

RELIABLE FEEDBACK FROM GUESTS

  • Digital guest survey
  • Tripadvisor feedback
  • Page usage of the Info-system (which is the most important information for the guests)
  • Mobile App usage statistics

PROTECTION OF THE INVESTMENT

  • Future-proof system design - hardware detached
  • System upgrade with software upgrades
  • Vendor-independent hadware components - servers, STB, remote controls
  • No need for Hotel-TV functions, cheaper TV-set investment
  • Software upgrades subscription option
  • Software modules can be activated remotely, on request of the property owner
  • 24/7 support with SLA for problem determination and resolution
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